Hotel Sun Shine (Hotel Sun Shine)

We stayed at Hotel Sunshine in June24. The location of the hotel is great. Its about 3 kms from the Pahalgam market, a beautiful waterfall flows from right in front of the property’s garden, so you can enjoy your food and nice hot cup of tea sitting in the garden and hearing the beautiful sound of the waterfall. The staff is extremely hospitable and will genuinely look at what you need. Would like to specially mention Javed bhai (property’s owner) who also took out time to take us to the market when we wanted to have the best coffee in Pahalgam and also took us to genuine shops for shopping (being with a local helped us get fair rates). They were sweet enough to arrange for a 2 wheeler for us when we wanted to visit the market. The rooms were decent- considering construction/ repair is restricted in Pahalgam. But the property is supposed to become even better is what the owner explained to us by the end of 2024. Cleanliness is something that we feel can be better. Rest all good.

This hotel sun shine is like completely a pack of mess. Reasons. 1. Unclean bedsheet, pillows and towels. 2. Dusty rack. No wardrobe to stuff clothes. 3. No warm water when required. 4. Wash basin tap is like hanging and water spill out. 5. No one was available at pigeon hole reception. 6. Stinking room due to dirty carpet. This is not worth of even rs. 500 . I feel cheated I just checked out within 10 minutes. Was very disappointed and felt embarrassed in front of my family.

Hotel is extremely dilapidated with no geyser, no hot water and heater in room and hotel staff is very rude and uncooperative

Very bad experience not worth according to prices geysers’s not working no water poor service prices very high

Very small roomno bathroom amenities available like soap, hand wash, shampoo, dental kitbathroom towel was very dirtyno heater facility available at such ice cool placechildren were shivering literallybathroom plumbing also very poor qualityi was required to check out at 7:30 morning but when i went down at 7:00 am, there is no one at reception or other side of hotel to attend. Reception room was locked from inside and when i knock the door no one has opened the doorthere is no water available in room when we check inthere is no inter telecom facility in room and i need to go down stairs for any requirement

We had a terrible experience staying there. No continuous hot water. Hygiene was compromised in the entire room and bathroom was pathetic. It’s like staying in a dingy place. I will share some pics too. Hospitality wise too it wasn’t worth it. A person don’t feel like sleeping on that bed even if you are very tired. Can’t say more. Don’t go!

Drains of bathroom were blocked, dusting was not done, beds were having spring not comfortable to sleep, hot water facility is not 24 hours

Food quality was very poor. I never eat that type of poha. Only good thing is hotel location.

We are not able to stay there. You please refund our booking

Hotel does not have even basic facility. No backup power no drinking water no hot kettle dirty linen no room service very expensive